*Terms and Conditions*

Welcome to Qafeezway. By using our website, you agree to the following terms and conditions:

1. *Product Information*: Qafeezway offers high-quality Islamic caps and perfumes. All products are exactly as shown in the pictures. In case of any defects, we offer a 7-day return policy.

2. *Payment Methods*: We accept Cash on Delivery, bank transfers, JazzCash, and Easypaisa. COD fee is 200 PKR, while purchasing 3 caps unlocks our Free Delivery Offer.

3. *Shipping & Delivery*: Orders are delivered within 4-5 business days, excluding weekends and public holidays. Please note that the courier service does not allow customers to open the parcel and check it before making the full payment. Kindly cooperate with us and the courier for smooth transactions.

4. *Returns & Exchanges*:
– We offer a *7-day checking warranty*.
– Products can be exchanged within 7 days if they are defective or wrongly sent.
– *Size Exchange*: Please ensure you select the correct size when placing your order. If you need to exchange for a different size, a charge of Rs.150 will apply after we receive the original product back.
– If the product arrives damaged or does not match the original specifications, we will refund or exchange it free of cost.

5. *Exchange Policy*: All products purchased from www.qafeezway.com can be exchanged within 7 days under the following conditions:
– The product is faulty, damaged, or defective at the time of delivery.
– The product does not match the original specifications or is not as advertised.

You must notify us within 3 days of delivery by calling *03152586618* to raise a dispute. We evaluate each case individually and aim to be fair to all parties. In case of faulty or damaged items, the defective product must be returned to Qafeezway within 8 days of purchase. Upon receipt, Qafeezway will issue a replacement for the item mentioned in the invoice.

Products ordered online can also be exchanged at any Qafeezway retail store.

6. *Exceptions for Returns & Exchanges*: We cannot support returns or exchanges in the following cases:
– The exchange request is made outside the specified time frame.
– The product is damaged due to improper use or tampering.
– Anything is missing from the package, including price tags, labels, original packing, freebies, or accessories.

7. *Refund Policy*: Qafeezway does not offer cash refunds or a money-back guarantee on purchased items. A refund will only be issued if:
– The customer cancels the order before Qafeezway starts processing the shipment.

8. *Privacy Policy*: We respect your privacy and ensure the secure handling of your personal information.

For any questions, feel free to contact us at qafeezway@gmail.com